Privacy policy

At West Cork AcuPoint Clinic, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, and when you avail of our treatments services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, address, email address, phone number, and other contact details.

  • Health Information: Information related to your health history, conditions, and treatments.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

 

2. How We Use Your Information

We use the information we collect in the following ways:

  • To manage appointments and provide you with the necessary acupuncture treatments.

  • To communicate with you, including responding to your inquiries and sending you administrative information.

  • To send you marketing communications, where you have agreed to receive such communications.

 

3. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you have given us explicit consent to process your data for a specific purpose.

  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

  • Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests.

 

4. Sharing Your Information

We do not sell or share your personal data with third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in conducting our business, or providing our services, so long as those parties agree to keep this information confidential.

  • Legal Requirements: We may disclose your personal data where we are required to do so by law or where such action is necessary to comply with a legal obligation.

 

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or destruction. However, please be aware that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Retention of Data

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7.Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

West Cork AcuPoint Clinic does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. 

8. Your Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: You have the right to request access to your personal data.

  • Rectification: You have the right to request the correction of any inaccurate personal data we hold about you.

  • Erasure: You have the right to request the deletion of your personal data under certain conditions.

  • Restriction: You have the right to request the restriction of processing of your personal data under certain conditions.

  • Objection: You have the right to object to the processing of your personal data under certain conditions.

  • Data Portability: You have the right to request the transfer of your data to another organization or directly to you under certain conditions.

To exercise any of these rights, please contact us.

9. Cookies

Our website uses cookies to enhance the user experience. Cookies are small data files stored on your device that help us to improve our website and provide a better service. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last updated" date at the top of this policy.

11. Consent

By using our website, you hereby consent to our Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us: info@westcorkacupointclinic.ie